Dan Milosevic started Medical Billing and Consulting Services in Houston, TX, after working as a consultant in billing and practice management for a solo practitioner. Dan was so effective—he doubled his client’s monthly revenue—that his client began talking about him to other practitioners. That was when he decided to establish Medical Billing and Consulting Services. “I felt I could offer the same level of service and efficiency to other providers,” he states. That was in 2007and five years later, his company is growing stronger each year.
We specialize in pain management,” Dan declares. “Because of our experience in billing for this specialty, we are able to bring in 30 - 40 percent more revenue than other companies that handle multiple specialties.” Dan has four employees working on behalf of his four clients and they bill $1.2 million in charges per month with a net collection ratio around 95%. He plans to leverage his expertise in pain management billing for attracting new clients within the specialty of anesthesia.
“When I opened my company, the most important decision we had to make was picking the right medical billing software,” Dan notes. He knew what he wanted in a software solution and looked at numerous systems before selecting Kareo. “It met all our criteria then and it continues to meet our expectations,” he says. “It is an online system, so you can access it from anywhere in the world as long as you have an Internet connection. It’s very easy to set up, learn and run. It offers electronic eligibility, electronic claims submission to almost all payors, very advanced reporting capabilities and a scheduling system.” Dan says Kareo’s outstanding support sets it apart from other systems. “Many times, you can resolve any issues you may have using Kareo’s free online tools, like the support library with numerous solutions for different problems, and the FAQs. I have been on Kareo for five years and in all that time, I have never had to call their technical support team!”
Dan appreciates the fact that Kareo is very user friendly on many levels. “You can set new clients up on Kareo in just minutes. I’ve used a lot of other system and Kareo is by far the simplest to use. Our clients love Kareo and the fact that all they need is a computer and internet access. Basically, once they are set up on Kareo, they can start scheduling patients right away.” The outstanding support is as big a plus for clients as it is for Dan and his employees. “Kareo offers useful videos so if you have a problem, you just find the appropriate video and your problem is solved!” That is a real timesaver when clients have an issue they want to resolve right away, Dan says, since they have no qualms about using Kareo’s easy-to-access tools to find the answer they need.
Another useful feature, according to Dan, is electronic eligibility. He says it saves his staff time and increases their productivity. “With other systems, you need to visit multiple websites to check a patient’s insurance eligibility and verify their benefits,” he notes. “With Kareo you can do that with the click of a button, right from within the software! In five or ten seconds, you know all about a patient’s benefits. That saves at least five minutes and if you are working on billing for 20 patients, that means you’re saving over an hour and a half!”
Dan says Kareo’s scalability will easily allow him to double his client base, as he plans to do in 2012. “Kareo helped us to increase our productivity and profitability, while at the same time decreased our costs by more than 30 percent. Overall, I would say that selecting Kareo is one of our best business decisions.”
quoted from
here
